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Thursday, July 05, 2007

Just to clear things up a little continued....
(please see www.rainbowblogstar.blogspot.com)

1- If you want a STRONG or STRONGER coffee then you need to have an extra shot, there is no other way to make a STRONG or STRONGER coffee. It is not a matter of adding another teaspoon of coffee.

2-Latte's are not a COOL drink, your friends are not impressed and neither is your barista. A latte just contains more milk because it is in a glass and please do not EVER ask for a "cafe latte" because that is not what it is called!

3-Why bother having a coffee if you are asking for decaf? I don't get it, I really don't.

4-Asking for your coffee to be extra hot actually means that you are requesting BURNT milk.

5-There is no such thing as a half shot.

Hmm, this is my first ever work related post I have realised and now that I'm on a roll.....Working in customer service sux, it sux so much sometimes I want to cry. Why I hear you ask? Well let me explain...no how about I just let you know, how you, can make my job just that little bit better.

1-If I ask you how you are or how is your day going, please answer or at least give a smile. Looking at me like I just told you I have gonorrhea does not make my day any better or my mood for that matter.

2-Please place the money in my hand when paying and not on the counter, otherwise I will do the same to you when I hand back your change.

3-Place your orders at the counter, do not demand I get you a cappuccino when my arms are full of dirty plates otherwise you will end up wearing them.

4-Please do not push in front of other customers who have been waiting longer than you, I can see what's going on.

5-If we have run out of chilled water then DEAL WITH IT, please refrain from badgering me whilst it is the middle of a lunch rush just for a glass of water.

6-We have not forgot your order, we rarely, if ever, forget orders. Unfortunately nacho's, burgers, foccacia's and coffees all take time to make. It is not Macca's.

7-Please do not sit at the one uncleared table in the whole cafe when there are another ten clean and cleared ones.

8-Don't forget the magic word....please. A thankyou would be lovely too.


9-Gluten free does not mean fat free it is for people who have a gluten intolerance

10-Stop saying "oh I can't eat dairy, wheat, tomato, blah, blah ,blah" because you can!!! Unless you are allergic or intolerant you can eat whatever you want, who are you trying to kid with your diet? If you were that serious you wouldn't be eating out to begin with.

11-Eating a large plate of pumpkin bake with potato and pasta salad is not "being healthy". You are actually eating a plate of fatty carbs, have a green salad or sandwich instead.

12-Say no to plastic bags! If you can carry it with your hands then you do not need a bag.

Do not get me wrong I have met some lovely people through my work, especially the regulars whom are all kind, friendly people but oh my there are some real nasty, horrible, self-absorbed wankers out there too. So dear readers please next time you are being served by someone somewhere smile, use your manners and give a thought to what kind of day they might be having.

2 comments:

Mollie D said...

HAHA I love this post Lee. I worked in hospitality for year in school. I was SHIT at it. Some people just don't have the knack, and i was a terrible waitress.

My pet hate was when i asked people how they were, they gave me the WRONG answer...there is wrong answer.

If someone you don't know(the person behind the counter getting your order) asks you how you are, or how your day has been, because they have to. There is only ONE answer. "Good thankyou". I don't want to hear about, or care about you having a crappy day, and I definitley don't want to have a 5 minute conversation on why it was bad.

I'm totally with you on all those things...especially the ones about coffee. LOL

cherries & dice said...

I'm getting real scared. Has ANYONE found a job they like?